MyGunRoom Website Privacy Policy
Last Updated: 21 May 2026
Introduction
This Privacy Policy explains how MyGunRoom ("we", "us", "our") collects, uses and protects personal data when you visit:
Website:mygunroom.net
App: app.mygunroom.net
This policy primarily relates to the Website. If you create an account and use the App, additional processing is described in our App Terms of Service & Privacy Notice.
MyGunRoom is committed to protecting your privacy and handling personal data in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
Data Controller: MyGunRoom
Email:support@mygunroom.net
Website: mygunroom.net
App: app.mygunroom.net
If you have any questions about this Privacy Policy or how we process your personal data, please contact us at:
2. What This Policy Covers
ServiceDescriptionWebsiteMarketing and information pages, including notification sign-ups and contact formsAppThe MyGunRoom application used to manage certificates, firearms records, shooting logs and related data
This Privacy Policy focuses on the Website. Additional App-related processing is outlined in Section 8.
3. Information We Collect
Notification Sign-Up Forms
When you subscribe to product updates or launch notifications, we may collect:
Email address
Name (where requested)
Notification preferences
Date and time of submission
We use this information only to provide the updates you requested and maintain a record of your consent.
Contact and Support Forms
When contacting us through the Website, we may collect:
Name
Email address
Subject or enquiry category
Message content
Submission date and time
Important
Please avoid including:
Firearm serial numbers
Certificate numbers
Licence photographs
Other sensitive personal information
unless absolutely necessary.
For account-specific enquiries, please email:
Technical Information
When you visit the Website, certain information may be collected automatically:
IP address
Browser type and version
Device type
Pages viewed
Time spent on site
Referring website
This information helps us operate, secure and improve our services.
Cookies
We may use cookies and similar technologies for:
Essential Functions
Website security
Load balancing
Form processing
Analytics
Understanding Website usage
Improving performance
Preferences
Remembering settings where applicable
You may control cookies through your browser settings or our cookie controls where available.
4. How We Use Your Information
We process personal data under the following lawful bases:
PurposeLawful BasisSending updates you requestedConsentResponding to enquiriesLegitimate Interests or ContractWebsite security and improvementLegitimate InterestsLegal complianceLegal Obligation
We do not sell personal data.
We do not use sign-up information for third-party marketing.
5. Who We Share Information With
We may share information with:
Website hosting providers
Email delivery providers
Professional advisers
Law enforcement or regulatory authorities where legally required
These organisations may only process your information for the services they provide to us.
We do not share Website form submissions with other MyGunRoom users.
6. International Data Transfers
Some providers may process information outside the United Kingdom.
Where this occurs, we implement appropriate safeguards, including:
UK adequacy regulations
Standard Contractual Clauses
Equivalent lawful protection mechanisms
7. Data Retention
Data TypeRetention PeriodNotification sign-upsUntil unsubscribe or 24 months of inactivityContact formsUp to 24 months after resolutionServer logs and analyticsTypically up to 12 months
We may retain anonymous statistical information for longer periods.
8. MyGunRoom App
If you create a MyGunRoom account, we may also process:
Account details
Certificate information
Firearm inventory records
Transfer records
Shooting logs
Club and messaging information
Subscription status information
Security and sign-in logs
Payments
Payments are processed securely through Stripe.
MyGunRoom does not receive or store full payment card details.
Data Export and Account Deletion
You may export your data or delete your account through:
Settings → Privacy
within the App, subject to limited legal retention requirements.
9. Your Rights
You may have the right to:
Access your data
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent
To exercise your rights, contact:
We may request proof of identity before responding.
Complaints
You have the right to complain to the Information Commissioner's Office (ICO).
Website: ico.org.uk
Helpline: 0303 123 1113
We encourage you to contact us first so we can try to resolve your concerns.
10. Marketing Emails
If you subscribe to Website notifications:
Every email includes an unsubscribe option
You may email support@mygunroom.net to unsubscribe
We will stop marketing communications promptly after receiving your request
Unsubscribing from Website notifications does not affect your App account.
11. Security
We use appropriate technical and organisational measures to protect personal data, including:
HTTPS encryption
Access controls
Reputable hosting providers
Secure authentication systems
No online service can guarantee absolute security.
If a data breach occurs that poses a risk to your rights, we will notify affected individuals and the ICO where legally required.
12. Children
MyGunRoom is intended for users aged 18 or over.
We do not knowingly collect personal data from children.
If you believe a child has provided information to us, please contact:
13. Third-Party Websites
Our Website may contain links to third-party websites and services.
We are not responsible for their privacy practices and recommend reviewing their privacy policies before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy periodically.
The "Last Updated" date at the top of this page will be revised whenever significant changes are made.
Continued use of the Website after changes are published constitutes acceptance of the updated policy where permitted by law.
15. Contact Us
MyGunRoom
Email: support@mygunroom.net
Website: mygunroom.net
For App support, data export requests or account deletion, use the App's privacy tools or contact us by email.
Disclaimer
MyGunRoom is a record-keeping tool for lawful UK certificate holders.
MyGunRoom does not provide legal advice. Users remain responsible for complying with all applicable firearms legislation, licence conditions and regulatory requirements.